Troubleshooting

Articles

Help Syncing Classwize with Google Classroom
How to solve common problems and issues that can happen when syncing Classwize with Google Classroom.
Classwize Rules FAQ
This article answers common questions about using Rules in Classwize and provides troubleshooting advice for common scenarios and problems.
How Rules Work
A comprehensive overview of how Classwize's filtering rules work and what happens when you combine different rules like block, allow, focus and pause.
Logging Into a Captive Portal
This explains what a Captive Portal is and includes some troubleshooting steps if one is encountered during a Classwize classroom.
Classwize stuck on “We’re loading your classes as fast as we can”
If Classwize takes more than a minute to load your classes, please try these troubleshooting steps.
How to Stop Classwize Chat Popup Notifications
How to disable Classwize chat popup notifications on Chrome, Firefox, and Safari.