Troubleshooting

Articles

Help Syncing Classwize with Google Classroom
How to solve common problems and issues that can happen when syncing Classwize with Google Classroom.
Classwize Rules FAQ
This article answers common questions about using Rules in Classwize and provides troubleshooting advice for common scenarios and problems.
How Classwize Rules Work
A comprehensive overview of how Classwize's filtering rules work and what happens when you combine different rules like block, allow, focus and pause.
Logging Into a Captive Portal
This article describes how a captive portal works, how to log in, and how to troubleshoot any potential issues.
Classwize stuck on “We’re loading your classes as fast as we can”
If Classwize takes more than a minute to load your classes, please try these troubleshooting steps.
 How to Block Classwize Chat Popup Notifications
This article provides instructions on how to block Classwize chat pop-ups on Chrome, Firefox, Edge, and Safari.
Student Journey Report FAQ
This article provides common question and answers about the Student Journey Report.